Questions? Open a ticket by sending an email to

Our Tiered managed hosting support plans are outlined below

Normal support (included in every plan) includes email support 10 AM to 6 PM on a per ticket basis. Callback phone support on a as per needed basis.
Priority support includes 24/7/365 callback phone support, 24 hour email support and an average of 2 hour response time on questions. High priority questions will be immediately answered.

Portal Home

Welcome to our Support Portal.

Client Area
View & update your account details
View our latest news & announcements
Submit Ticket
Submit a trouble ticket
View our library of downloads
Support Tickets
View and respond to existing tickets
Browse our KB for answers to FAQs
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Place a new order with us
Pre-Sales Contact Us
Place any pre-sales enquiries here
Domain Checker
Check the availability of a domain
Server Status
View live status info for our servers
Network Issues
Read about current and scheduled network outages

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